Mutneys Professional Pet Care
Mutneys Professional Pet Care
Your Account£0.00 (0)
MENUMENU
  • Home
  • Online Shop
    • Clippers & Blades
    • Clothing
    • Colin Taylor Products
    • Combs, Brushes, Stripping & Dematting
    • Drying
    • Ear, Eye, Nail & Tooth Care
    • Fragrance Sprays
    • New Products
    • Julie Harris Signature Range
    • Salon Equipment & Hygiene
    • Scissors
    • Seasonal Products, Gifts & Education
    • Shampoo & Conditioners
    • Sharpening & Servicing
    • Skin & Coat Care
    • Special Offers
    • Starter Packs
    • Styling & Creative Grooming
    • Tables, Baths & Trolleys
  • Events
    • Events
    • Seminars / Workshops
    • Seminar Testimonials
    • Coffee Mornings for Dog Groomers
  • About Us
    • About Us
    • Manufacturing
    • Our Showroom
    • How to Find Us
    • Brand Ambassadors
  • Sharpening & Servicing
  • Discounts
    • Special Offers
    • Mutneys Monthly Offers
    • Retail & Wholesale
    • Loyalty Scheme
    • Students & Colleges
    • Dial a Dog Wash Franchisee
    • Groomers Spotlight Members
  • FAQs
  • News & Blogs
  • Contact us

Meet the Team – Jamie Roberts – Director

May 12th, 2021 in News & Blogs
Jame Roberts Headshot for blog

Hello everyone. Let me introduce myself. I’m Jamie Roberts, Director and Co-Founder of Mutneys Professional Pet Care Ltd.

My wife Stephanie and I set up the company over 25 years ago originally working from our dining room table. We are very proud of the way the company has grown and now we have our own premises, 5,000 square feet of warehouse space and 12 employees. But we have also worked hard at keeping a family feel at Mutneys and making sure that the whole team is as knowledgeable about our products as we are.

As a couple we have always been involved in the dog grooming world. My mother started grooming at the age of 18 – she’s now 74 – and Steph and I have both groomed. We started the company when we realised that most salons and groomers had to either visit or phone suppliers to get the things that they needed – no-one came to them. So we decided to do something different and take our products on the road to groomers up and down the country. The van had everything groomers needed and we were also able to give them first-hand advice and guidance on the best products to suit their needs. That personal service is something we have been determined to hang on to as the company has grown.

We found a local supplier for shampoo and equipment and from there started to develop our own brands working closely with manufacturers to get exactly what we wanted. We now have our own manufacturing base and our range has just grown and grown. We started off with five shampoos and now we have 29.

What we are really proud of is that every product in our range is thoroughly tested by a professional groomer through our brand ambassadors and put through its paces before we offer it to our customers. Our ethos all through the growth of the business has been to produce professional products of a high standard which are more than fit for purpose and environmentally friendly. We have also kept to local suppliers wherever possible and supported the area’s businesses.

Our next aim is to expand the international side of the business and develop our brand worldwide while at the same time still giving the same level of service to independent groomers and local businesses who have been with us from start to finish. We hope that our business will keep growing and provide an even better service for all our customers and staff.

We’ve always tried to encourage a family feel to the business. Our two sons, Harry (22) and Max (19), take a keen interest and help out where and when they can. We’re still very much a family business and we want all our staff to feel part of that. We all enjoy having our dogs around as part of the family as well. Our own dogs, Dexter the German shorthaired Pointer who is six and Charlie who is a two-and-a-half year old rescue Bulldog/Dalmation cross, are in the office most days. Everyone is welcome to bring their own dogs to work although we do try to co-ordinate it so we don’t have all eight dogs in on one day!

Tags: customer service, Dog Groomers, Dog Grooming, team

Share this Post
« Previous Post
Next Post »

Topics

advice blaster blog business business awards business of the year Coat Care cockapoo college Company News crufts customer service dog fragrance spray Dog Groomers Dog Grooming dog grooming equipment dog grooming scissors dog perfume spray dog show drying cabinet drying cloth electricity events home grooming liz paul achievement awards marketing mental health mindfull mindfullness mindfullness practices must-have products mutneys pet care store of the year petquip awards poodle cross prestige awards Products puppy fragrance relaxing scented spray for dogs Shows start-up groomers students supplier of the year team

Archives

  • January 2023 (2)
  • December 2022 (1)
  • October 2022 (3)
  • September 2022 (3)
  • August 2022 (1)
  • July 2022 (1)
  • October 2021 (1)
  • August 2021 (1)
  • July 2021 (3)
  • June 2021 (2)
  • May 2021 (3)
  • April 2021 (3)
  • March 2021 (3)
  • February 2021 (1)
  • January 2021 (4)
  • December 2020 (2)
  • November 2020 (1)
  • October 2020 (1)
  • September 2020 (1)
  • July 2020 (2)
  • June 2020 (3)
  • May 2020 (2)
  • February 2020 (1)
  • December 2019 (1)
  • September 2019 (1)
  • August 2019 (3)
  • June 2019 (1)
  • May 2019 (1)
  • February 2019 (1)
Back to top

Mutneys Ltd
Unit D11, Rosehill Ind Est.
Rose Hill Road
Stoke Heath
Market Drayton
TF9 2JU

Call 01948 841 470
Email sales@mutneys.com
Useful Links
  • Delivery & Returns
  • Our Showroom
  • Manufacturing
  • Sharpening & Servicing
  • About Us
  • Catalogue
  • Terms & Conditions
  • Privacy Policy
  • Links
Proud members of
BIGAF Logo
PIF Logo
Read our reviews
Recent reviews
  • Group Shot Multi Use Conditioner Multi-Use Conditioner
    Rated 5 out of 5
    by sarahgunn31
  • Kwik-Dry Spray Kwik-Dry K9 Spray
    Rated 5 out of 5
    by Kirsty
  • Oster Spin Nail Grinder in charging base Oster Spin Nail Grinder
    Rated 5 out of 5
    by Nancy Massett
Copyright © Mutneys Professional Pet Care Ltd
Website by Ascendancy Internet Marketing